A hotel reservations agent smiling while taking a call at the front desk

You’re simply too close to shop your own team. You know the staff, the property and room amenities, the destination, and what you want to hear. But how does it sound to someone completely unfamiliar with the property and the area?

Shop Calls & Reservations Training

The Revutation team has a variety of callers available, and Justin will train your team to know exactly what to ask, and how to increase reservations and revenue made over the phone.

New PMS Integration

When a new property management system (PMS) is selected, ensuring a smooth and seamless transition takes a lot of effort and coordination. Our team oversees rate, third-party, and promotion management. We also coordinate with the companies involved, on-property staff, and web developers to update the new PMS and booking engine during the transition.