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OBTAINING REVENUE, OVER A LIFETIME Hoteliers are aware of the Life Time Value (LTV) of their guests and its importance, but with day-to-day operations, the overall significance of gaining and retaining the loyalty of high-value guests can sometimes get overlooked. LTV simply is the amount of income that guests generate for your hotel, over the […]

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Flash Sales took off very quickly and while the speed has slowed down, their distribution list size only continues to grow – with Groupon subscribers now reaching over 55 million.  So how do you decide if it makes since for your hotel or attraction to participate? Flash Sale is the term that companies like Groupon […]

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